Frequently Asked Questions

  1. What is the process for interior painting?
  2. What is the process for exterior painting?
  3. What prep do I need to do before the crew arrives?
  4. What are the typical products that My Painter recommends using?
  5. What sheen/finish to choose?
  6. What form of payment can I use?
  7. How should I prepare for my estimate?
  8. How soon should I expect my written estimate after my appointment?
  9. Do you offer commercial painting and residential painting?
  10. What is the process of requesting an estimate?
  11. Can you separate the proposal into different line items, sections or project phases?

1. What is the process for interior painting?

The first step to any project is to survey the room and the walls that we will be painting and then moving the furniture according to what makes sense. We then go through and take all the décor and pictures off the walls. Once everything has been arranged, we then cover all the furniture and flooring to make sure that everything is protected to the maximum degree. After this process has been completed, we then start to prep the walls. Included in this is fixing any cracks in the walls as well as holes and nail pops. Now the painting can begin! With a full interior painting job, the process is very simple. We start with the ceiling trim and then the wall to be able to “cut in” and give you the cleanest lines possible.

2. What is the process for exterior painting?

Safety is our main concern. The first thing we must do is remove any items that are adjacent to the work site. Depending on the need, we then power wash the home before painting. The next step of the prep work is to lay down the drop cloths where we see it is needed. Having a smooth surface to paint on is crucial which is why we start the process out with scraping any paint that is peeling or flaking. These spots are then cleaned and primed. The smooth surface allows for the paint to adhere properly. After all of this has been completed, we then paint the exterior of your home to the number of recommended coats that will give the most protection and durability to your home. The final step to exterior painting is clean up. We remove all the plastic and drop cloths, clean up the drips, and then we clean up the debris and equipment in your yard.

3. What prep do I need to do before the crew arrives?

The most important prep work that a homeowner or business owner can do is to finalize the paint color beforehand. This will help us to make sure we have the paint order correct and ready for the project.

Interior Painting: When it comes to interior painting there are several things that you need to do in order to get the space ready for us. The first step is to remove any breakables out of the room and to a safe location. This would also include removing any picture or hanging décor. Our crew will move any and all big furniture and objects. Once we have them moved to the center of the remove, we then cover them to ensure that no paint gets on any of your furniture.

Exterior Painting: The same applies with exterior painting. We just need the same items around the home or building to be picked up. We will move any large items around the house that need to be. This includes your porch or patio furniture.

4. What are the typical products that My Painter recommends using?

We work closely with several local suppliers, most commonly Benjamin Moore and Sherwin Williams vendors. However, we are always happy to accommodate our customers’ product preferences, and can use whichever brand of paint you prefer. We can also recommend a variety of zero-VOC and low-VOC paints to eliminate fumes and toxicity in your home. We are happy to provide information on the various product lines each brand makes, as well as make recommendations for the best products for every type of project. Different surfaces call for different kinds of paint. Whether your project entails drywall, plaster, wood, vinyl, brick, concrete, metal, etc., we have experience with every type of surface and can help you make the right decision for the best adhesion, coverage and protection possible!

5. What type of finish should I use?

There are a lot of different types of finishes to choose from. This is also called sheen. The types of finishes you can choose from are: Flat, Matte, Eggshell, Satin, Semi-gloss, and High-gloss finish. Here is the breakdown of all the different finishes:

  • Flat: This finish is among the easiest to touch up because it has no sheen. This type of finish is great when it comes to hiding the flaws on your drywall or plaster. While on the other hand it is terrible to clean, so it’s never recommended in rooms that have a lot of moisture, or high traffic.
  • Matte: This is one level up from the flat having the slightest sheen. It also has the great quality of covering up flaws on your drywall with the added benefit of being more durable.
  • Eggshell: This one would be considered your medium sheen. This is one of the perfect picks for living rooms and bedrooms in homes that have children or pets because of how easy it is to wipe the surface clean.
  • Satin: This finish as a slightly higher sheen and is more water and stain resistant. This is our preferred choice when it comes to bathrooms and kitchens due to its properties and durability. This is also a suitable choice when it comes to trim although, many people opt for a gloss finish.
  • Semi-gloss: This is also among the choice sheens for kitchens and bathrooms, this is especially so on smoother walls that don’t have many flaws on them. The higher the sheen the more imperfections you will be able to see in the drywall. While this isn’t the highest sheen it is high enough that you can start to see the imperfections in your drywall. However, it is very durable and can be cleaned with great ease. It is also the best choice when it comes to trim, baseboards, crown molding, chair rails and the like.
  • High-gloss: This type of paint is among the most popular when it comes to baseboards and trim. Because of its high gloss it adds a high-end touch to any home. This type of finish is the most durable, stain and water resistant of them all.

Regardless of the paint finish you choose; you’ll want to make sure that you pick one that you pick a paint that is high grade. We can’t stress enough that you get what you pay for when it comes to type of paint you choose. Overtime it will provide you the best coverage, durability, and adhesion.

6. What form of payment can I use?

We accept cash, check, and most major credit cards. On credit card transactions, a 3.5-4% processing fee will be added to the final invoice. We do not accept American Express.

7. How should I prepare for my estimate?

When it comes to an estimate, the ideal situation is for all the decision makers to be there during it. My Painter understands though if that’s not possible. When it’s not possible for all the decision makers to be there, we ask that you converse ahead of time to agree on the scope of work so that there aren’t any miscommunications or needless delays.

Additionally, we want to hear about what you liked or didn’t like about your last painting job. This will help us to be aware of what is important to you and help us to exceed past your expectations. We want to make sure that we can eliminate any disappointment from the outset. What will also help everything run smoothly is when a budget has been decided on beforehand. Your home is an investment and painting it will help to protect your investment. We understand though that everyone has a budget, deciding what your budget is will help us to tailor our recommendations to your needs.

Consider what paint colors you’re wanting in your home. If possible, make your decision ahead of time but if you’re needing help regarding this, then don’t worry. My Painter can help you to make the right decisions. Come prepared to ask us questions, we want you to benefit as much as possible from our expertise.

When it comes to an estimate, we like to make sure that there is enough time to go over the entire project and answer any questions that you may have. A typical inspection will only take 30 minutes or less. If the project is of considerable size though we make sure not to rush anything and let it take as long as it needs to for you to feel confident. Our number one priority is to make sure you are happy with our work from start to finish. That starts with giving you the best guidance and information through the entire process.

8. How soon should I expect my written estimate after my appointment?

After the competition of the inspection, you can typically see your written proposal within 24 hours via email. If it is a large project, then it may take up to 2-3 days to get the written proposal. However, we aim to please in any way and every way we can. Therefore, if you’re on a tight timeline then just let us know and we will always make it work, giving you your estimate as quickly as you may need it.

9. Do you offer commercial painting and residential painting?

No matter what type of building or material we offer both commercial and residential painting all year round whether interior or exterior.

10. What is the process of requesting an estimate?

There are several ways you can request an estimate for your upcoming painting project. The easiest way is to submit a request through the form on our website. You may also email us at info@myarlingtonpainter.com or call us directly at 571-297-3345.

11. Can you separate the proposal into different line items, sections or project phases?

Absolutely! We understand that you have a budget and priorities. Therefore, we can section the work order off anyway that you need to whether you need it by line items, sections or project phases. Often, we break down the project for completing the scope of work into various phases or even into different scopes of work so that you can compare cost and make the best decision when it comes to pursing a certain aspect of your project.